Frequently Asked Questions
Getting Started
Sornix is a next-generation digital banking platform, proudly owned by Astoria Desk, that lets you manage accounts, invest with ease, and track your financial activity — all from a single, intelligent dashboard.
Simply click Register, enter your personal details, and complete the KYC process. You’ll be verified and ready to go in minutes.
Sornix operates globally. As long as you meet the eligibility requirements and pass KYC, you can use the platform from anywhere.
Rest assured, your data, investments, and transactions are fully protected with industry-leading security standards.
Deposits & Withdrawals
You can deposit via bank transfer, crypto wallets, QR code, or other available methods in your dashboard.
Most withdrawals are processed within minutes, depending on the selected method. Manual verification may apply in certain cases for security.
Sornix is transparent about all fees. Any applicable charges are shown before you confirm a transaction.
Investments
We offer fixed return, variable yield, and long-term growth plans—each customizable to fit your goals and risk profile.
Fixed plans offer guaranteed returns. Variable plans may fluctuate based on performance and market conditions.
Your live investment summary is available 24/7 in your dashboard, along with contract access and real-time earnings tracking.
Security & Privacy
Absolutely. We use bank-grade encryption, two-factor authentication, and rigorous security protocols to protect your data.
No. Your data is never sold. We only share data with trusted partners when necessary for compliance and platform functionality.
Sornix uses KYC and AML-compliant systems to verify identity securely. You may need to submit an ID and proof of address during registration.
Accounts & Access
You can manage multiple wallets and investments under one verified account. Admins and agents may have specialized dashboards.
Click Forgot Password on the login page. You’ll receive a secure reset link via email.
Yes. You can request account closure via your dashboard or by contacting support. Final withdrawal and verification may be required.
Support
Use our in-dashboard live chat or email us at [email protected]. We respond quickly and with real answers—no bots.
Follow our Help Center, subscribe to the Newsletter, or check the System Status for real-time updates.
